If you haven't heard, or if you've been ignoring the message, now is the time to begin paying attention: America’s
digital transition is less than one year away. On Feb. 17, 2009, all
television stations will cease broadcasting the analog signals that the
medium has used since 1941, and will switch entirely to digital
signals.
If you’re like the average American, you don’t fully
understand what this transition means for you. A poll released in
November found that less than half of respondents were even aware of
the switch, and only 17% could correctly identify the year analog
signals would be cut off.
But despite the rampant confusion,
the implications of the switch for the typical household are quite
simple: If you receive over-the-air television with a traditional
antenna, your TV will go dark next February. There are three ways to
ensure that you still receive a signal: Retrofit your television with a
small converter box that will enable it to receive digital signals; buy
a new television that is already equipped with a digital receiver; or
subscribe to cable or satellite service, since those signals will be
unaffected. The government is offering each household two $40 coupons
toward the converter boxes, which retail for about $40-$70 each.
Why the Switch?
By
all accounts, the new technology is a major leap forward. Digital
signals allow for high-definition broadcasts and pictures so clear that
some computer-animated movies will almost appear threedimensional. Even
the most technologically indifferent television viewers will notice an
improvement in picture quality. Digital receivers will also enable
viewers to receive extra TV channels, regardless of whether they
subscribe to cable or satellite. In the Milwaukee market, PBS alone is
already broadcasting over a half-dozen digital stations.
Of
course, the government is the ultimate benefactor of the digital
transition. Digital signals are far more efficient than analog ones.
They hold more information while taking up much less of the radio
spectrum, and the government will generate revenue by licensing these
new digital channels, as well as by auctioning some of the analog
wavelengths it reclaims.
Public
safety considerations were also a key motivation for the switch,
according to the government. The transition will free up the analog
spectrum for emergency first responders, hopefully preventing the type
of communication backups that hindered 9/11 rescue efforts. Although
the FCC has talked of a complete digital switch-over for years, it was
only with the “Digital Television Transition and Public Safety Act of
2005” that Congress mandated a firm analog shut-off date.
Consumers Beware
Although
consumer groups agree that digital television is generally in the
public’s best interests, they say they’re monitoring the transition
closely, since the surrounding confusion leaves consumers susceptible
to being ripped off.
“We’ve been watching this closely over the last couple of years,” said Jim Rabbitt, director of Wisconsin’s
Bureau of Consumer Protection. “When talk of this transition first came
up, a lot of consumer agencies around the country saw the potential for
fraud. Any time the government begins handing out coupons, someone
could take advantage of that. But frankly, right now we aren’t hearing
any complaints.”
Rabbitt cautioned, however, that the digital
converter boxes only went on sale very recently, and they could still
cause confusion since they come priced at different levels. “The
government coupons may not cover the real fancy ones with all the bells
and whistles,” he said.
Glen Lloyd, a public information
officer for the state’s Department of Agriculture, Trade and Consumer
Protection, is particularly concerned about elderly television viewers
who already have tenuous relationships with technology.
“I
know some elderly people aren’t thinking about the transition and may
not be able to cope with it,” Lloyd said. “I’ve heard in other states
of salespeople
going door-to-door offering assistance with the converters. There may
be an industry generated helping with the switch-over for those people
who can’t hook up these boxes by themselves.” Bruce Speight of the Wisconsin
Public Interest Research Group (WISPIRG) said he fears that some
retailers will use the transition to sell consumers products they don’t
need.
“We can’t stress this enough: People don’t need to buy a
new TV,” Speight said. “They can if they want to, but they shouldn’t be
hoodwinked into thinking they need a new TV when all they need is a
converter box, which for many is a better option.”
Consumer
groups warn against going to retailers for advice on how to prepare for
the transition. Even if they don’t attempt to sell you unnecessary
equipment, the salespeople may be misinformed. A WISPIRG study released
this February found that many Wisconsin retailers were spreading inaccurate information about the transition, the converter boxes and the government coupons.
“We
did a secret shopper survey where we went into major retailers in
Madison and Milwaukee and asked the staff questions about the
transition,” Speight said. “We were pretty shocked and disappointed by
what they knew. Many couldn’t answer basic questions like what to do if
you had analog TV, when the conversion was happening or if buying cable
would prepare you for the transition.” Some of the confusion and
misinformation surrounding the digital transition will disappear over
the next 11 months, as the FCC and other organizations execute their
massive awareness campaigns.
The government,
telecommunications companies, retailers and broadcasters all have a
vested interest in ensuring that the public is prepared for the switch,
and they’re prepared to blanket the airwaves with their message. The Wisconsin Broadcasters Association has recently begun airing its own ads, and many more are on the way.
Beyond Television
It speaks to the importance of television in our society that, outside of TV service, the implications of America’s digital transition are barely discussed. John Jordan, an associate professor of communications at the University of Wisconsin-Milwaukee,
predicts that the move to more efficient digital waves will also likely
change—if not outright revolutionize—phone and Internet services, and
spur the development of new technologies.
“This is the most significant upgrade in television since it went from black-and-white to color,” Jordan
explained. “People are going to get more used to having digital signals
in their lives, and once they get the idea that digital equals more,
they’re going to seek out ways in which it could work for them.”
There’s a trade-off, though. The
transition will render obsolete certain cell phones, radio equipment,
OnStar vehicle systems and even security devices.
“Some home
security systems still use analog signals to call in, and unless those
can be upgraded, someone [could] break into their house and the alarm
will be going off and no one will be receiving the signal,” Jordan
said. And while the government has launched a major effort to inform
citizens of how to receive digital television, it’s made little attempt
to educate them about what to do with their antiquated technology and
discarded TV sets, many of which contain significant amounts of lead.
“People
are going to use this as a chance to upgrade to a new television, and I
believe we’re going to see landfills facing a crunch,” Jordan
said. “As people get serious about upgrading their technology from
analog to digital, it’s going to create a huge environmental problem.
TVs, cell phones, alarm systems, car devices: These things are not easy
to dispose of, even though as a society we increasingly think of them
as disposable.”

How Will the Transition Affect Me?
I
don’t want digital television, and I don’t have cable or satellite
service. I’ll still be able to receive regular broadcast television
through my antenna, right?
No. All over-the-air, analog signals will be cut off on Feb. 17, 2009.
Are digital television and high-definition television the same thing?
No,
but they are related. Digital television refers to the broadcast
signal. Highdefinition television refers to the picture quality. Many
digital television stations will broadcast in high-definition.
Can I receive digital broadcasts without a high-definition television?
Yes.
You can receive digital television through any older television so long
as it is equipped with a converter box or satellite or cable service.
I want the best picture possible. What should I do?
Get
a high-definition television, since it will be able to display the most
pristine picture. Although older televisions equipped with a converter
box will see an improvement in picture quality, they will not be able
to display high-definition pictures.
How can I get my government coupons for the converter boxes?
Apply for them online at www.dtv2009.gov or call 1-888-388- 2009.
Are all converter boxes covered by the coupons?
No. A list of eligible boxes is available online at https://www.ntiadtv.gov/cecb_list.cfm.
Where can I learn more about the transition?
Start with www.dtv.gov.
Consumer groups agree that a bad source of information is a retail
outlet. The information you receive may not be correct, and you may be
pressured to buy products you do not need.
What’s your take? Write: editor@shepex.com.
Evan Rytlewski
stewart
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Evan Rytlewski
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